Terms and Conditions


Payment

A deposit is due when you book a place at a workshop. The remaining amount is due 30 days prior to the first day of the course.
You are required to pay any outstanding balance before the date indicated on your invoice.

Your place is secured when we have received your full payment.
If you pay by credit card your card will be charged when we process your booking.
You will receive an invoice/confirmation by email. Your invoice with receipt of payments can always be accessed by loging in to your personal account at touchpoint.dk

Cancellation
If you wish to cancel a booking within 14 days, we will refund your deposit less a DKK 100 administration fee (eqvivalent to EUR 13 or USD 17).
With cancellation after 14 days and up to 30 days prior to the first workshop day, we will refund any rest payment but not the deposit.
Cancellation later than 30 days before the course yields no refund.
In case of documented illness we will refund the course fee less deposit, or you can have the full amount transferred to a later workshop.

In case Touchpoint cancel a workshop, we will refund the full amount.

Communication
All communication takes place by email. Please make sure your email address is kept updated in your Touchpoint account. 

Course content
We are constantly updating and adjusting the content of our workshops in order to accommodate new knowledge and improve the learning objectives. Occasionally you may therefore find small discrepancies between the course descriptions and the actual content.

Electronic course material
Touchpoint provides high quality workshop manuals (workbooks). To allow course participants to prepare for the course, all manuals are available for download in PDF format 1-2 weeks prior to the course. All participants are kindly requsted to download and print the manual if they require a paper copy. Hard copies are not provided.

Privacy
The collected personal data are only used to maintain the relation between Touchpoint and the participant. Personal data will never be sold or handed over to a third party.

Touchpoint I/S
Ryesgade 27B, Baghuset 1.sal
DK-2200 Copenhagen N
Denmark

Danish company registration number: 28046367

Nordea Bank
SWIFT/BIC: NDEADKKK
IBAN: DK7620008129170450


Touchpoint
Ryesgade 27 DK-2200 Copenhagen N
Tel: (+45) 7023 7047
Mail: info@touchpoint.dk
www.touchpoint.dk